Customer Success Stories
Our customers have found that our Digital Business Platform provides the following core benefits:
-
increased revenues,
- reduced costs,
- improved customer service and
- better data and communications.
Our early customers have been able to achieve at least 3 of these benefits in some cases immediately and most within months of Go Live.
Take a look at the videos below to hear directly from them on the specific benefits experienced by working with us:
Interchem Limited
Interchem is a premier supplier of specialty chemicals, construction products, and industrial and institutional consumables, offering the best available technology.
During the pandemic, Interchem made a decision to improve their product and service offerings by transforming their operations using Nio’s Digital Business Platform.
The results were amazing!
They specifically experienced the following benefits:
- Integrated systems provide unprecedented insights leading to increased business performance
- Empowering the sales team to reduce friction and increase order velocity
- Technology-enabled customer service improvements setting a new standard for the local industry
Analogic Solutions Limited
Analogic Solutions provides the highest quality chemical analytical equipment and support services to laboratories throughout the Caribbean.
In January 2022, they made a decision to infuse technology into all of their business processes and invested in Nio's Digital Business Platform.
They are a small team and are extremely pleased with the outcomes which included:
- Better communication with clients and their field technicians resulting in service improvements
- Improvements in productivity means that they can do more in less time
- More accurate purchasing, expense recording and billing processes improve cash flow
